Feeling bored in the Train - talk to a RailFan. You'll WISH the train gets late.

I am not an agent.But I think agents play an important role in everybody life even once in his/her life time.Not only in case of railway tickets but also in air tickets and hotel bookings in INDIA and abroad.We can travel anywhere without any tension because they take good care of us with nominal fee.
IRCTC should not banned all the innocent agents because this is the only way of their income..but they must take strict action against touts at prs counters.

---