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Blog Entry# 2152409
Posted: Feb 05 2017 (14:26)
3 Responses
Last Response: Feb 05 2017 (15:20)
3 Responses
Last Response: Feb 05 2017 (15:20)
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Online booking is a win-win situation for IR as well as paxs, IR saves heavily through saving on operation & maintenance of RRCs and salary of the staff.
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It would be a better scenario, if majority of RRCs are closed down in near future with increased access of Indian public to internet access. The onward reservation facility has to be given to online booking paxs also.
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It would be a better scenario, if majority of RRCs are closed down in near future with increased access of Indian public to internet access. The onward reservation facility has to be given to online booking paxs also.
Waiving off the service charge has been the biggest boon for the passengers and has prompted many to book online. Moreover many banks have even waived off the bank charges which was being levied earlier. (Axis bank). So a the end of the day you are paying only the original fare without standing in queues waiting for your number and avoiding any type of travel to stations.
Waiving of service charges was a long standing demand. It is a boon to passengers who could save lot of time and money. It also helps railways as counters may see reduced number of public and can give a better service.as many CPRS counters in major cities attract a heavy rush during holidays, festival etc.