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Where do I complain if coach amenities are not up to required standards - for example, AC not working, toilets not clean, etc.?  
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Aug 04 2011 (07:54)
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Entry# 455     
Kishor*^~
Where do I complain if coach amenities are not up to required standards - for example, AC not working, toilets not clean, etc.?

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Jul 26 2011 (11:33)
Blog Post# 210331-0     
crosswordsguy   Added by: Kishor*^~  Aug 04 2011 (07:54)
I travelled thru Train No. 12445 Uttar Sampark Kranti Express by 3A, B2, Coach No. NR01721 on 22.07.2011.
It departed on time from NDLS but the AC wasn't working for almost 30 - 40 Mins after lots of running around we could the AC Technician and he rectified the fault.
Toilets were stinking as if not cleaned since ages... No water in the lavatories of Coach B2 in the morning of 23.07.2011.
Would
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more...
like to know where a passenger should complain for all these problems - in Train or at the Destination station? Can I send my complaint thru Email or Letter now?
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