Maitree Express: মৈত্রী এক্সপ্রেস - দুই বাংলার সংস্কৃতি ও ভাতৃত্বের মেলবন্ধন - Joydeep Roy

I think better t go back to the old system of having a pantry and get it checked at various stops. The concept of base kitchen was meant to provide better hygiene and quality but seems no importance given to all this

---

IR ne toh bohut saal pehle hi catering ko Privatisation kar diya hai through IRCTC. Privatisation ka aisa halat kyun hai? Private mein toh saab kuch accha maintain hona chahiye tha na?

---

Changing the quality of food and service is difficult in IR eventhough privatised and run under supervision by IRCTC. This is because of a sort of Monopoly of the authorized vendor and alternate system or vendor is not available. One more thing is food is tastier when is served hot and it cannot be fully implemented in trains and with dry kitchens and base stations. One example is when u open Swiggy or any food tech app u find n number of options serving to n number of tastes to b number of people and it's the quality and service switch makes the foodie comeback but everyday u find a new customer in train who has bo other option. The prices also decide the quality.

---