Aise halat mein TTEs ko "Palmtop" diye bagair reservation dene ka adhikaar dene ka koi matlab nahin rah jaata.
.
Earlier IR was allotting the vacant berth on the running trains through 2 incoherent means i.e. 1) manually through TTEs and (2) online through portal to the next (quota) cluster of cities. As a result same berth is allotted to 2 persons, one manually by TTE and other by online which was effective from the next city quota cluster. To avoid this difficulty, IR curtailed power of TTE, who now can give...
more... reservation on train only till the end of his jurisdiction. However new TTE aboarding the train may continue the reservation given by preceding TTE if the seat is not booked online by other pax. The solution is to give palmtop to TTE so that the onboard as well as online booking is unified.
.
Ultimately Paxs are the real sufferers. It looks like politically & bureaucratically governed IR shall never be in position to fulfill the demand with respect to quantity as well as quality, and continue with 65 year old trend of losing its market share to road & air.