Raid conducted ... good
Culprits Caught red handed and WT passengers fined .. again good
Pantry Manager asked to return excess money collected to some passengers (possibly not to all) ! No fine/penalty !! this is not so good
My recent experience in too & fro journey by Hatia Pune Exp is :
Passengers...
more... are being cheated on multiple fronts i.e.
(1) Quantity - Tea served is usually 75-100ml instead of stipulated 150ml,
(2) Quality - Mineral water bottle is usually poor quality unbranded one & pouches are worst, Many times stale vegetable curry, partly roasted chapatis are served
(3) Cost - Tea sold for Rs. 10, Lunch in casserole pack cost 90 - 120
Conditions are worse in long distance trains not having pantry car than the ones having pantry car.