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Blog Entry# 1300801
Posted: Dec 08 2014 (16:40)
7 Responses
Last Response: Dec 23 2014 (13:59)
7 Responses
Last Response: Dec 23 2014 (13:59)
Can anyone help me with this situation? Anyone faced a similar problem and got it solved? Please let me know what I need to do for the following scenario.
My ticket went into RAC at the time of charting and I filed a TDR immediately after charting (within the time as per the TDR rules) and selected reason as "Passenger not travelled due to ticket in RAC after charting". Now CR has rejected my TDR saying that "As per chart, the passenger has travelled". which is incorrect as I travelled next day by booking tatkal. I have sent multiple mails to tdrprocess@irctc.co.in (email ID) but no response and their customer care number says invalid.
My ticket went into RAC at the time of charting and I filed a TDR immediately after charting (within the time as per the TDR rules) and selected reason as "Passenger not travelled due to ticket in RAC after charting". Now CR has rejected my TDR saying that "As per chart, the passenger has travelled". which is incorrect as I travelled next day by booking tatkal. I have sent multiple mails to tdrprocess@irctc.co.in (email ID) but no response and their customer care number says invalid.
4 Public Posts - Mon Dec 08, 2014
I just told you what might have happened and there might also be some error during TDR process. We cant take any action against TTE without confirmation about fault from his side. You might as well write a letter or e-mail to the divisional manager explaining the situation.
1 Public Posts - Mon Dec 08, 2014
1 Public Posts - Tue Dec 23, 2014