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Ticket left behind
The following procedure should be adopted when passengers, leave
their tickets behind:-
320: Tickets left behind - When passengers, leave their reserved tickets
behind, the Station Master concerned, on finding/getting such tickets...
more...

will send
a control message through control phone or any other mode of
communication, free of charge to the nearest convenient station giving the
details of the tickets, viz. PNR Number, Train Number, Coach Number,
Berth/Seat, Class, station from, station to and the name of the
. passenger/passengers, if known. The Station Master of the message sending
station will ensure that the message has reached at the desired destination.
The Station Master of the station to whom the message has been
communicated will on receipt and the authority of this message, issue a free
excess fare ticket to destination and hand it over to the passenger. The Station
Master of the station, where the left behind tickets are found/made available,
will cancel the original tickets and submit the same along with his report to
the Traffic Accounts Office. A copy of the report should also be sent to the
Sr. Divisional Commercial Manager/Divisional Commercial Manager