Spotting
 Timeline
 Travel Tip
 Trip
 Race
 Social
 Greeting
 Poll
 Img
 PNR
 Pic
 Blog
 News
 Conf TL
 RF Club
 Convention
 Monitor
 Topic
 #
 Rating
 Correct
 Wrong
 Stamp
 PNR Ref
 PNR Req
 Blank PNRs
 HJ
 Vote
 Pred
 @
 FM Alert
 FM Approval
 Pvt

RailCal - Train Search + Time-Tables + Avl Calendar + Forum

Poorva Express: हुगली सी बहती तेरी चाल है पूर्वा तू बेमिसाल है - Keshav Singh

Search Forum
Filters:
Page#    4 Blog Entries  
Social
6099 views
2

May 03 2014 (09:15)  
 
Mridul^~
Mridul^~   46605 blog posts
Entry# 1081743              
Anyone here knows onboard complaint no.?? Its emergency for my friend RPF needed urgently.
Translate to English
Translate to Hindi
Show AI Response

1861 views
3

May 03 2014 (09:18)
Pp   5315 blog posts
Re# 1081743-1              
#InTrainHelpline SmS Number: +919717630982
Translate to English
Translate to Hindi
Show AI Response

7 Public Posts - Sat May 03, 2014
2 Followers
General Travel
10747 views
38

★★★
May 06 2013 (17:54)   12622/Tamil Nadu Express (PT)
 
guest   22342 blog posts
Entry# 744555            Tags  
one of the dirtiest and ill maintained train of IR.
I booked my ticket in 2AC expecting good comfort, cleanliness and good hospitality on part of onboard staff.
I boarded it on 3rd May. Though the coaches were 2006 made but from inside they looked not younger then 99 made. curtains were torn away at some places and blue curtains were looking black having multiple layers of dust. the linen provided was clean but again no hand towel was provided with the bed roll. I chased down the coach attendant but he was
...
more...
nowhere in sight. the side reading lamp bulb was fused and not working.
toilets were in filthiest condition with water logging at places and no liquid soap provided.... they looked like toilets of SL class of an ordinary mail/express train. also, no paper roll was provided in western style toilets. disgusting.
next morning train reached Bhopal, then again I looked out for the attendant. I asked him repeatedly to provide me the hand towel but he always ran away.
Then I started searching the SMS Complaint registration mobile no. of IR provided here at IRI by Vishwanath** ji.
I flashed one quick sms with the complaint description and my pnr details as soon as the left from bhopal. I got the acknowledgement in next 2 hours while approaching Itarasi. At Itarasi I was provided the hand towel by another coach attendant.
At Nagpur a senior official from CCM/Nagpur office came to me to check if the complaint has been actioned to satisfaction or not. except hand towel provided... everything else was as it is. He quickly called for head TTE and onboard train supritendant and other guys and scolded them badly for inaction and poor management. He assured me of action at Balharshah and called someone rightaway at Balharshah to take care of my complaint. The official gave me his mobile no. so that he can quickly attend to any further complaint or feedback on previous complaint.
Later at Balharshah a team of CTS staf came inside and quickly replaced empty cans of liquid soap in toilets and paper rolls. also coach was cleaned from inside and room freshener sprayed before the train was allowed to leave.
I quickly flashed one feedback sms to the official on his personal mobile no. and also on the IR mobile no.

Translate to English
Translate to Hindi
Show AI Response

26 Public Posts - Mon May 06, 2013

2610 views
3

May 06 2013 (19:47)
guest   22342 blog posts
Re# 744555-27              
@744555-25  @guest
Facing issues in train like Cleaning,Water,Bedroll,Pantry,Overcharging,Security,Unable to get CNF Berth etc ?
* #InTrainHelpline SmS Number: +919717630982 *
Use only for genuine issues. Delays are not under their jurisdiction.

/blog/post/610613
Translate to English
Translate to Hindi
Show AI Response

19 Public Posts - Mon May 06, 2013

18 Public Posts - Tue May 07, 2013

7 Public Posts - Wed May 08, 2013

1 Public Posts - Thu May 09, 2013

1 Public Posts - Fri May 10, 2013

3 Public Posts - Sun May 12, 2013

1 Public Posts - Mon May 27, 2013
Social
4672 views
0
Feb 25 2013 (12:00)   12510/Guwahati - SMVT Bengaluru SF Express (PT)
 
guest   0 blog posts
Entry# 679189            Tags  
One of my family member is travelling by Bangalore ghy exprees.
She is a patient . She is coming to Bangalore for treatment . She has taken AC 3 tier yesterday night. But still the attender has not provided her any blankets pillows ,Repetedly she asked the attender of the train . But the attender is saying sorry it's not there when he is providing to everyone . I would like to know when you are taking so much of money . Then why should we tolerate this kind of behavior .
Answer
...
more...
me . Otherwise I will take it to the media . It's my right to get this facilities . I paid for that . Then why attender of the train will not give this facilities to her .

Translate to English
Translate to Hindi
Show AI Response

1 Public Posts - Mon Feb 25, 2013

3415 views
1

Feb 25 2013 (12:02)
guest   22342 blog posts
Re# 679189-2              
you can complain at below no. for quick redressal.

Facing issues in train like Cleaning,Water,Bedroll,Pantry,Overcharging,Security,Unable to get CNF Berth etc ?
* #InTrainHelpline SmS Number: +919717630982 *
Use only for genuine issues.
...
more...
Delays are not under their jurisdiction.

reproduced here from /blog/post/610613

Translate to English
Translate to Hindi
Show AI Response

1 Public Posts - Mon Feb 25, 2013
12 Followers
General Travel
15193 views
14

★★
Dec 14 2012 (11:22)  
 
Vishwanath
Vishwanath   20299 blog posts
Entry# 610613              
Facing issues in train like Cleaning,Water,Bedroll,Pantry,Overcharging,Securit y,Unable to get CNF Berth etc ?
* #InTrainHelpline SmS Number: +919717630982 *
Use only for genuine issues. Delays are not under their jurisdiction.
Translate to English
Translate to Hindi
Show AI Response

5 Public Posts - Fri Dec 14, 2012

2 Public Posts - Wed Jan 09, 2013

3 Public Posts - Thu Jan 24, 2013

3 Public Posts - Fri Jan 25, 2013
Page#    4 Blog Entries  

Scroll to Top
Scroll to Bottom
Go to Desktop site
Important Note: This website NEVER solicits for Money or Donations. Please beware of anyone requesting/demanding money on behalf of IRI. Thanks.
Disclaimer: This website has NO affiliation with the Government-run site of Indian Railways. This site does NOT claim 100% accuracy of fast-changing Rail Information. YOU are responsible for independently confirming the validity of information through other sources.
India Rail Info Privacy Policy