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Blog Entry# 1523700
Posted: Jun 25 2015 (14:08)

4 Responses
Last Response: Jun 25 2015 (14:35)
Travel Question
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Jun 25 2015 (14:08)   12153/Mumbai LTT - Rani Kamlapati (Habibganj) SF Express (PT) | HBJ/HabibGanj (5 PFs)
 
AB
AB   1924 blog posts
Entry# 1523700            Tags   Past Edits
A user has reservation in this train for journey on 25 June (today) from LTT to HBJ. The ticket was booked through online reservation facility (e-ticket).
Since the train is cancelled, will there be an automatic refund? Or, the user has to cancel the ticket himself? If the user cancels the ticket himself now, will any charges be deducted?
Thanks in advance!
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TDR
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screenshot added (without cancelling the ticket).

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2 Public Posts - Thu Jun 25, 2015

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Jun 25 2015 (14:28)
NazeerCbe^~
NazeerCbe^~   12195 blog posts
Re# 1523700-3               Past Edits
Cancellation of e-tickets in case of trains cancelled

You can check whether the train is cancelled or not by checking the current status of the tikcet on the internet.
If the train is marked as "CANCELLED" in PRS full refund is permissible in case the ticket is cancelled within 72 hours of the scheduled departure of the train.Customer can himself make such
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cancellations of e-tickets through internet.
If such cases are not cancelled within 72 hours of scheduled departure of the train, customers should file TDR with option 'Train cancelled' to process the refund through TDR.

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1 Public Posts - Thu Jun 25, 2015
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