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Blog Entry# 15994
Posted: Dec 14 2009 (22:46)

4 Responses
Last Response: Dec 15 2009 (11:52)
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Dec 14 2009 (22:46)  
 
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Entry# 15994              
DeAR SIR
I HAVE BEEN WATCHING YOUR WEBSITE FOR ALL INFORMATION RELATED RAILWAYS AND FIND IT TO BE QUITE INFORMATIVE AND HELPFUL.
I WAS ESPCECIALLY WATCHING YOUR TRAIN RUNNING INFORMATION WHENEVER I NEED AND USED TO FOLLOW IT . BUT TODAY I AM SURPRISED TO SEE THAT THE INFORMATION IS NOT CORRECT.
RIGTH NOW I AM ON KARNATAKA SAMPARKJ KRANTI TRAVELLING FROM DELHI
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TO KACHEGUDA. THE LIES YOUR WEBSITE IS SHOWING ABOUT TRAIN RUNNING INFORMATION ARE AS FOLLOWS
1. THAT TRAIN IS SHOWN AS STARTED ON TIME AT 645 AM WHEREAS IT STARTED 20 MINUTES LATE AT 005
2tHE TRAIN WAS SHOWN AS REACHIN BHOPAL ON SCHEDULED TIME AT 1620 WHEREAS IT REACHED 50 MINUTES LATE. I CHECKED THIS INFO WHILE THE TRAIN WAS STATIONED AT BINA-AN UNSCHEDULED HALT FOR ABOUT 20 MINUTES BUT IT WAS SHOWING AT THAT TIME THAT THE TRAIN IS 70 KMS AWAY FROM BHOPL WHICH IS NOT CORRECT. BINA-BHOPAL DISTANCE IS ABOUT 140 KMS
3.EVEN NOW TRAIN TRAIN IS BEIN SHOWN AS REACHING NAGPUR IN TIME, WHEREAS WE ARE ALREADY 35 MINUTES LATE STILL, I DONT KNOW HOW FAR FROM NAG[PUR
I REQUEST YOU TO KINDLY PROVICDE THE CORRECT INFO. YOUR DISCLAIMER IS NOT GOING TGO HELP. THERE SHOULD BE SOME WAYH OF CORRECTING THIS ERROR.
THANKS.
RIZWAN

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Dec 14 2009 (22:57)
moderator^~   16788 blog posts
Re# 15994-1              
Dear Mr. Rizwan,
Firstly, thanks for informing about the error. We currently rely on official train status, and it does (erroneously) show that the train is on time. As a train passenger, your information is 100% correct. Another very good point brought up by you is that there should be some way to correct this information. Unfortunately, there is no such way to do so now, because the moment we correct it manually, you can easily refresh it by pressing the button, and we are then back to the official status that the train is on time.
So,
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in light of your concern, we shall soon introduce a feature whereby passengers on board a train are able to adjust the train status, and everyone outside the train thereby gets more reliable info.
Thanks very much.

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Dec 14 2009 (23:05)
Jitesh Chhabra   4931 blog posts
Re# 15994-2              
Dear Sir
We admire that some information given on site is not 100% true but thats why its suggested to users to keep cross check this type of information from local railway station also.
I would like to say no one is 100% perfect but we are trying for 100 %. Even if you check about this type of information on official website it will also not give you 100 % correct information.
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the information you are saying about taken from the official website but sometime it also gives wrong information. So please cross check it.
On which points you can 100 % trust are given below
PNR Information
Train Time Table
Train Running Days
Train between pair of stations
But for train running information I will suggest you to not to trust any one(even train enquiry or 139). I have noted many times they dont update the information continously. Some times information is updated after 2 or 3 hrs during which the train can cover its late running time .
Any other info you find wrong about trains here, post it here we will try to solve or update it as soon as possible
Regards

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Dec 15 2009 (11:43)
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Re# 15994-3              
The running train status shows different timings. even 139 does not provide correct details.
there is another way to cross check in the website - www.trainenquiry.com/ArrivalsByStationName.aspx
In the abv site, you have to give the station code and the timing (1hr/2/hretc.) there you can see all the trains info which arrive within 1,2,3,4...24 hrs and their status.
This info is more reliable
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as it is updated constantly unlike 'train running status' which gets updated slowly. you can try.
i've tried this process and found to be much more reliable than running status.
i do not know whether this info can be linked here in this site but we as individuals can do it.

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Dec 15 2009 (11:52)
Jitesh Chhabra   4931 blog posts
Re# 15994-4              
Yes I know about it but dont rely on the information provided by it because I always cross check that information with local station also and sometimes I get this wrong. You can also check at the end of page it will show you the last updated time. So you can make estimate that this status is how old.
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