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Blog Entry# 1628474
Posted: Oct 25 2015 (20:23)
8 Responses
Last Response: Nov 18 2015 (16:16)
8 Responses
Last Response: Nov 18 2015 (16:16)
During the course of a trip, I had booked a hotel in Jaipur close to the station(about 5-7mins, Hotel Ashwani Palace, Kabir Marg); the payment was to be made on my arrival, so just for second thoughts' sake, decided to look through the RR options available in Jaipur Jn. My friends and I reached JP by the Ashram express from DLI, and it entered pf3 at around half past 8. In IRCTC the bookings showed only for 12hr slots whether it was at 08:00hrs or 20:00hrs, and the staff at the enquiry counter confirmed the same. But one glance at the rooms made me dart out of the station and go straight to the hotel. The rooms which we saw were ill maintained, floors were flooded with what seemed like leaking water, toilet and bathroom were at their dirty best, and when asked about the pitiable state of the RR, the...
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Feedback will help future tourists. But for sake of improvement, could you please give this to RM through click here
North is infested with this aversion to cleanliness and discipline
North is infested with this aversion to cleanliness and discipline
After your suggestion, I filed a grievance in the PG Portal and in detail mentioned the problem I faced in JP along with the 2 of my friends :) And a Person from NWR gave me a call yesterday to ask for the PNR of the train I traveled in to reach Jaipur. I gave it to him and the person on the phone said he will ensure that the matter is looked into at the earliest.
Next time if you face such problem with RR or staff, note down the details, location, date and time. and also take photos with your mobile.
Also gather the names of staff on duty and their supervisors etc. Do not hasitate to demand explanations from them. They owe to passengers and not viceversa
This will help strengthen your grievance and get prompt attnetion/ clearance.
Also gather the names of staff on duty and their supervisors etc. Do not hasitate to demand explanations from them. They owe to passengers and not viceversa
This will help strengthen your grievance and get prompt attnetion/ clearance.