Malgudi Express: From the pages of RK Narayan to the railway tracks of Mysore. - Vageesh

2 of my cousins are travelling from mumbai to kanpur VIA NDLS.They have boarded yesterday in 12953 AUG KRNTI RAJDHANI frm BCT-NDLS but today near MATHURA JN their train stood for almost 3 hrs because of today's palwl emu accident.They have to deboard the 12953 at NZM at 10:55 am and for onward journey frm NDLS-CNB they have to board 12424 DBRT RAJ.BUT unluckily 12953 is delayed for 04 hrs and 12424 is departed frm NDLS.
Can anythng be done NOW and all suggestions are welcome.
With the new rules w.e.f 12th...
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NOV no one can file TDR before 4 hrs of departure of the train as my question is the 12953 was running perfect on time and reached mathura and the train delayed after it at around 10:15 am so no chance to file tdr when just 110 kms to go and 4hrs to board 12424 frm NDLS
PLS SUGGEST