ISO 9001 is given on adhering to specified norms of the certification. These include facilities and maintenance of facilities. To add in further detail; rake maintenance (Hardware- Coach-seats/berths, amenities likes Fans, ACs, Switches etc., sign boards), cleanliness (Overall including Cabins, Curtains, Mirrors, Toilets, Wash Basins, Sign Boards), Facilities (Dining, Charging etc.), Record Keeping etc. etc.

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