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Blog Entry# 233173
Posted: Sep 06 2011 (09:13)

11 Responses
Last Response: Sep 06 2011 (09:48)
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Sep 06 2011 (09:13)   12106/Vidarbha SF Express (PT) | NGP/Nagpur Junction (8 PFs)
 
Amity2kok
Amity2kok   15 blog posts
Entry# 233173            Tags  
Dear All,
I am trying to book a ticket from Nagpur To Thane of 2AC of Vidharbha Express for 30 October 2011.
After making the payment, I am getting this error message. What does this mean? I am not even selecting any special preference for seating. The date of journey is less than 90 days from the date of booking. Still I am getting this error message. Please help me with the error message. What does it mean?
Please
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refer the screenshot of the error.

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Sep 06 2011 (09:37)
vvvikasreddy   605 blog posts
Re# 233173-7              
ok sir as they said that your money will credited back to your creditcard account
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Sep 06 2011 (09:39)
vvvikasreddy   605 blog posts
Re# 233173-8              
yes or not
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Sep 06 2011 (09:39)
Jitesh Chhabra   4931 blog posts
Re# 233173-9              
i dont think irctc gave u the perfect answer.
try to book with different browser once more
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Sep 06 2011 (09:41)
vvvikasreddy   605 blog posts
Re# 233173-10              
sir i got apoint that why yourticket has not been booked when you try to book have it showed reget wl list if yes that is the problem thats why you cant book your ticket
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Sep 06 2011 (09:48)
Amity2kok   15 blog posts
Re# 233173-11              
Dear Sir,
I called the IRCTC helpline and told them the issue.
I also told them the reference no of the transaction. The confirmed that my money is debited from my credit card.
In the email received from IRCTC, it is mentioned that the money will be credited back in my credit card account .
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is the exact message which i received in email
"Dear Customer,
We deeply regret that this reservation (reference no.0387581740) requested by you did not materialize as the Request could not be processed while Booking. Kindly retry the booking if you have not been able to complete your booking yet. We apologize for the inconvenience caused to you. If the amount was Debited from your Account,We shall be making the refund back to your account shortly and it will start reflecting in your bank statement in 3 to 4 working days.


For any problem please contact us at 24*7 Hrs.
Customer Support at 011-39340000 or mail us at care@irctc.co.in "
Also, when I spoke with IRCTC help line, they told me, that as the waiting list is WL80/WL53, I will not be able to do the booking. She said that it should be showing "REGRET' but is it not showing. Once the Waiting list no comes down to WL80/WL50, then I will be able to do my booking.
I hope that my money is returned back soon.
Thank you for your help!
Regards,
Amit

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