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Blog Entry# 2404376
Posted: Sep 10 2017 (13:45)

3 Responses
Last Response: Sep 10 2017 (14:17)
General Travel
2066 views
1

Sep 10 2017 (13:45)  
vinuekfc
vinuekfc   2 blog posts
Entry# 2404376              
Dear on 29th of August I have booked a Sleeper ticket from LTT - KCVL Train no -22113 for the same day travel with Premium Tatkal fare - Rs:1405 through IRCTC APP and once I reached the station I able to know that the flood in Mumbai stopped the movement of all trains. So I waited almost 16 hours and then I cancelled the ticket because the station people not given any proper information as the train will start or not. Then I log in to IRCTC website and cancelled the ticket and filed the TDR. Then I have booked a fresh ticket for LTT-TVC through Current Reservation. The other passengers who are booked the ticket from the counter all got the full refund for the LTT - KCVL train. But my case was different as I booked through the IRCTC website. So I just follow the procedure and waited for...
more...
the update from the railway regarding the refund for the ticket. On 5th September I received a mail from IRCTC showing that I am not eligible for the refund of the ticket. Could you please tell me why it happened as if a Counter ticket person is getting full refund of the fare and I booked through the IRCTC website and I am getting zero refund. Please explain if you can???!!! as paid the dynamic fare of RS 1405 instead of Rs 600 for a sleeper ticket.

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Sep 10 2017 (13:56)
Srinivas S Pai~   239 blog posts
Re# 2404376-1              
I have a similar case my train was cancelled in between and was asked to file TDR by the TTE.But no response has come from IRCTC till now.The govt is asking ppl to go digital but the fact is that your money is safe if you go the conventional way.If we had a normal counter ticket we would have got instant refund.
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Sep 10 2017 (14:06)
Srinivas S Pai~   239 blog posts
Re# 2404376-2              
I think we have to file a case in consumer forum against this day robbery shown by the railways.These things should be quickly processed according to me as it is very clear that the train is cancelled and the passenger is eligible for full refund.
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Sep 10 2017 (14:17)
vinuekfc   2 blog posts
Re# 2404376-3              
Yeah but there should be some justification as I am also a citizen of India as like the counter ticket person. I was waited on the station without any information for nearly 19 hours without any food or drink is not available to buy.
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