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Kanchan Kanya Express: ডুয়ার্সের রাণী - Joydeep Roy

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Blog Entry# 2729146
Posted: Nov 13 2017 (15:16)

3 Responses
Last Response: Nov 13 2017 (17:03)
General Travel
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Nov 13 2017 (15:16)  
tanejaml
tanejaml   42 blog posts
Entry# 2729146              
Kindly inform Q.1 Can one board/travel on RAC e-ticket Q2 I missed my train yesterday 10pm train. It was a PRS CNF ticket. I approached counter at NDLS within 20 minutes of train departure, but no refund was allowed as I was informed counter is closed now and you can approach tomorrow 8am but the counter lady also told you can claim refund within 2 hours of trains departure. I did not get any refund and entire 2a ticket is lost. Can you please inform is it ok. Can I not file TDR and get refund or 100% ticket amount is lost. I am a senior citizen. Thanks
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Nov 13 2017 (15:50)
~   1338 blog posts
Re# 2729146-1              
1. Yes you can board the train on RAC e ticket. You will have to share your berth with another co passenger who is allotted same berth.
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Nov 13 2017 (15:52)
~   1338 blog posts
Re# 2729146-2              
2. Zero refund as it was a CNF ticket. One can get refund (50%) on CNF ticket if it is cancelled before 4 hrs of scheduled departure.
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Nov 13 2017 (17:03)
SRG^~
SRG^~   44884 blog posts
Re# 2729146-3              
1. Yes very much valid and you will share berth with co-passenger, TTE if found drop outs/absentees try to provide you full berth.
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2.Sorry to say that since its a CNF ticket you are not eligible for cancellation of ticket, beyond charting time i.e., 4 Hrs before Dep of train. Since its a problem happened to you which is out of Rlys hands they are helpless. In short can say nil refund for you.
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Surprising to see that counter people have said statement cancel it in morning this rule was available earlier but not now, also in places such as NDLS you cancel at current booking counters also. Now with new rules no refund for CNF ticket beyond specified time limits.
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Rule says as below:
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Cancellation charge per passenger on confirmed (reserved) tickets:-
(i). 48 hours before the scheduled departure of the train minimum cancellation charge
1st AC/executive class: Rs. 240
2 AC/1st Class : Rs. 200
3AC/ACC/3A economy: Rs. 180
Second sleeper class : Rs. 120
Second class : Rs. 60
(ii). Between 48 hours and 12 hours before the scheduled
departure of the train @ 25% subject to minimum charge as per (i) above.
(iii) between 12 hours and 4 hours before the scheduled departure of the train @ 50% subject to minimum charge
as per (i) above.
(iv) No refund after the above prescribed time limit.

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