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Blog Entry# 474307
Posted: Jul 06 2012 (10:32)

19 Responses
Last Response: Jul 12 2012 (17:09)
2 Followers
General Travel
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Jul 06 2012 (10:32)  
 
*
*   3422 blog posts
Entry# 474307              
Hi Folks,
I notice that CITIBANK refunds transaction charges where as I have not seen with any other bank.
Here is an example:
Train # 12704, SC-BHC, Class - SL
Fare Rs 395, Plus
...
more...
Irctc charges Rs 10
03/06/2012 IRCTC LTD 405.00
04/06/2012 INDIAN RAILYWAY TRANSACTION FEE 7.29
19/06/2012 SERVICE TAX @ 12.36% 0.90
I canceled it when it was still RAC.
25/06/2012 IRCTC LTD 375.00 -- This is 395-20 (for canc)
25/06/2012 REVERSAL -INDIAN RAILYWAYTRANSACTIONFE 6.75 -- This is 1.8% of refund amount.
###############################
I have canceled a bunch of tickets against my HDFC cc and never saw any refund of transaction fees.
I am planning to take this up with HDFC card division.
While I do that can others tell me how it is with other banks ?

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Jul 10 2012 (10:29)
*   3422 blog posts
Re# 474307-16              
6.75 is 1.8% of the cancellation refund amount Rs 375.
They charge at 1.8% while booking, so refund is also 1.8% of the refund amount.
That looks fair enough to me.
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Jul 10 2012 (10:34)
JainChintit~
JainChintit~   7100 blog posts
Re# 474307-17              
I use HDFC NetBanking. Service Charges are refunded simultaneously.
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Jul 10 2012 (10:46)
*   3422 blog posts
Re# 474307-18              
Spoke to their helpline. The lady said HDFC does not refund anything for transaction charges in credit card. I was shocked and gave her my citibank example. She gave me a mail ID to escalate. I have done that.
There cant be different rules for different cards. Lets see what they have to say to my mail.
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Jul 12 2012 (16:56)
JainChintit~
JainChintit~   7100 blog posts
Re# 474307-19              
I am doing it through netbanking.
I think, there may be a difference on gateway like Credit Card, Debit Card or NetBanking. Also, there is a possibility that this difference exists on account of type of Account.
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Jul 12 2012 (17:09)
AB   1924 blog posts
Re# 474307-20              
Thanks for sharing it! Please keep us updated on how you will take it up with HDFC.
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