नहीं कोई गम, रेलवे से हैं हम - Aman

I am planning to travel on Aug 31st from SBC to TVC by Bangalore-Kanyakumari Express. I am actually shifting my luggages to Kerala.
From this site came to know that Bangalore-Kanyakumari Express departs from Platform No 3.
I am having 2 big Trolley bags with me, which I will not be able to lift along while climbing the steps.
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I heard from somewhere that, other than
steps for climbing up and down, there is
slope also for up and down, where i can
troll by bags. Are anyone of you aware
about that?
2. Or if i am going for a Collie, how much will
he charge me?
Please Help!!!!