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Blog Entry# 608794
Posted: Dec 12 2012 (12:45)
6 Responses
Last Response: Dec 12 2012 (13:05)
6 Responses
Last Response: Dec 12 2012 (13:05)
Facing a peculiar problem with IRCTC. i tried logging on irctc to book a ticket. When i logged in, the page said i need to update my mobile no , email id, pin code , office address pin code etc. To my surprise all those information were already there. Still i cleared all those fields and filled the same data to prove my credentials.
Then it was told, that my profile has been successfully updated and email regarding log in id and new password would be sent on my registered email . The same was sent on my email id promptly and when i tried log in with new password and id , they further ask for mobile verification code...
more...
Then it was told, that my profile has been successfully updated and email regarding log in id and new password would be sent on my registered email . The same was sent on my email id promptly and when i tried log in with new password and id , they further ask for mobile verification code...
more...
1 Posts
I find it to be a new process of verification.
Pl contact IRCTC at 011 39340000. They would assist you much better.
Pl contact IRCTC at 011 39340000. They would assist you much better.
Both the customer care no of delhi and chennai is repeatedly coming busy from morning.
IRCTC is known to throw surprises..Few days back when i tried to book tatkal, twice i was logged out after entering names due to IRCTC's own problem and when i tried again it displayed a message saying that i can book only two tatkal tickets per id and could not proceed further. Contact their customer care....Lets hope your problem gets resolved:)
Then kindly send an email to IRCTC at care@irctc.co.in. They would revert back within 24 hours.