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Blog Entry# 793235
Posted: Jun 26 2013 (17:43)

24 Responses
Last Response: Jun 27 2013 (10:53)
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General Travel
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Jun 26 2013 (17:43)   12801/Purushottam Express (PT)
 
KALINGAS~
KALINGAS~   10690 blog posts
Entry# 793235            Tags  
New Rule for cancellation
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In case of e-tickets (confirmed or RAC), if the reservation charts have been prepared, online TDR is required to be filed for obtaining refund. No refund of fare shall be admissible on e- ticket having confirmed reservation in case the request for refund is filed online after two hours of the actual departure of the train.
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time is 23:55
Do i need to file a TDR by mid night {the request for refund is filed online after two hours of the actual departure of the train.} ???

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19 Public Posts - Wed Jun 26, 2013

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Jun 26 2013 (20:17)
Vishwanath   20299 blog posts
Re# 793235-20              
For Agents best policy is:
Book and convey clear message to customer :
In case of RAC/CNF and charted...... No refund !!!
In case of Partial CNF either travel or bring certificate of non Travel from TTE to file TDR.
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The way rules framed it is clear that Agents role was not taken in consideration.

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4 Public Posts - Thu Jun 27, 2013
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