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Blog Entry# 86436
Posted: Nov 19 2010 (22:23)

17 Responses
Last Response: Nov 20 2010 (01:54)
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Nov 19 2010 (22:23)   13010/Doon Express (PT) | HW/Haridwar (9 PFs)
 
Soumendra Nath Thakur āĻ¸ā§ŒāĻŽā§‡āĻ¨ā§āĻĻā§āĻ° āĻ¨āĻžāĻĨ...
Soumendra Nath Thakur āĻ¸ā§ŒāĻŽā§‡āĻ¨ā§āĻĻā§āĻ° āĻ¨āĻžāĻĨ āĻ āĻžāĻ•ā§āĻ°   10 blog posts
Entry# 86436            Tags  
IS NOT IT AN UNREASONABLE AND IMPROPER DENIAL OF RESERVATION?"
I have paid for an India Railway Journey ticket from Dehradun (DDN), to Howrah JN (HWH) while there were adequate berths availability but desired to board from Haridwar Jn (HW) - a station after Dehradun (DDN). Adequate berths were still available even after my said booking was confirmed.
However, instead of adequate berth availability, before and even after making required full payment for the journey between Dehradun (DDN) and Howrah JN (HWH), we have denied confirmed berths by Indian Railways (IRCTC) since, as...
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it appeared to me, that we have desired to board from a station after initial station Dehradun (DDN).
So, the entire observation made me confused that when Indian Railway (IRCTC) accepted payment for a Reservation Ticket between Dehradun (DDN) to Howrah JN (HWH) stations, then how can they (IRCTC) allow someone else to avail the same berth already reserved and paid by me and even keep allowing the same person to occupy same berth even after I board in the train from Haridwar Jn (HW)?
So after realising said action, later, I was compelled to cancel my ticket and lost Rs. 80/- towards IRCTS Charge and others for such compelled cancellation of tickets also suffered loss in term of time and Internet connection.
Therefore, I don not find such of an action by a statute like Indian Railway or IRCTC is reasonable in anyway but an arbitrary and unreasonable one. Such action violates my Fundamental Rights too.
Is there anyone here who can enlighten me REASONABLY that my said interpretation about Indian Railway is incorrect?
NOTE: Status Image (even after I have purchased ticket for Doon Express) is attached, Click, to see a larger Image, on the thubmnail above left)
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6 Public Posts - Fri Nov 19, 2010
8 Public Posts - Sat Nov 20, 2010
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Nov 20 2010 (01:25)
DipyamanBasu~
DipyamanBasu~   39673 blog posts
Re# 86436-16              

1) Kindly be courteous while replying.
"Personal comments will be immediately deleted by our Admins.
Admins are NOT obligated to explain their actions.
Please respect our Admins' decisions. They are instrumental in maintaining the...
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quality of this forum."
2)This is the booking status of ur ticket.
Status Last Updated on: Sat Nov 20, 2010 (01:19AM) IST
Date of Journey: Wed Dec 01 Class: Sleeper
Passenger 1: Can/Mod (Booking Status: W/L 25, RLGN)
Passenger 2: Can/Mod (Booking Status: W/L 26, RLGN)
Passenger 3: Can/Mod (Booking Status: W/L 27, RLGN)
Chart NOT Prepared
3) There isn't much diff. in fare in SL (Dehradun-Howrah & Haridwar-Howrah)
4) Clearly the ticket was in RLGN Quota, much diff from GNWL. IRCTC Websites has many faults, perhaps wat has happened with u, is one of them. Previously when one did not have the option to choose LB while booking, he had to accept watever seat was allotted to him. Now if LB seats are not available(if one opts for it), then the system asks for re-confirmation. If you accept, it books. If you don't, transaction fails and the entire money is refunded to you.
In your case, booking was done first. However, since ur boarding station was diff, and u had searched for trains from the origin station (under gnwl quota), the system isnt designed to re-check for the availability status under the revised quota (once the boarding point is changed). After the amount was debited, the system pointed the error (possibly no resv. was allowed further in the RLGN Quota), and hence you were placed in the WL Category (denied of berth).
If you feel, you need to raise your voice, kindly send an email to care@irctc.co.in and let us know once you get any response.
Regards.
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2 Public Posts - Sat Nov 20, 2010
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