Search Forum
Blog Entry# 12863
Posted: Oct 28 2009 (18:28)
No Responses Yet
No Responses Yet
This is the method how tdr processed by IRCTC
1) Customer himself can register the case through Online or if the customer not able to register online due to any technical problem, the case will be registered by IRCTC Corporate Office staff on receiving the e-mail from Customer.
2) Claim can be “reject” or “approved” by IRCTC Corporate or Regional/ Zonal Office staffs as per extent Railway Rules Approved Claim cases shall be electronically transferred to the concerned Zonal Railways for further refund process.
3)...
more...
1) Customer himself can register the case through Online or if the customer not able to register online due to any technical problem, the case will be registered by IRCTC Corporate Office staff on receiving the e-mail from Customer.
2) Claim can be “reject” or “approved” by IRCTC Corporate or Regional/ Zonal Office staffs as per extent Railway Rules Approved Claim cases shall be electronically transferred to the concerned Zonal Railways for further refund process.
3)...
more...