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कोशी की जीवन रेखा — मानसी सहरसा रेलखंड - Prabhat Sharan

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News Entry# 574528
Today (18:29) Passenger Rights and Complaints on Indian Railways: When Can You Approach Consumer Courts?
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Entry# 6223656   
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Indian Railway Rule: किन मामलों में खटखटा सकते हैं कंज्यूमर कोर्ट का दरवाजा, कहां करें शिकायत

The Indian Railway system, one of the largest in the world, strives to provide excellent services to its passengers, who number 25 million daily. However, sometimes passengers encounter issues such as lack of promised facilities, delayed trains, poor catering, uncleanliness, or theft of belongings. In such cases, passengers have the...
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right to lodge complaints with the Indian Railway authorities and even seek redress in Consumer Courts. Common situations where passengers can file complaints include: missing second-class compartments, unsatisfactory catering service, uncleanliness, non-receipt of refunds for delayed trains, and theft of personal belongings. After filing a complaint, passengers receive a reference number to track its status.

Indian Railway, world ke sabse bada rail network mein se ek, apne 2.5 crore daily passengers ko sabhi suvidha dene ki poori koshish karta hai. Lekin, kabhi kabhi passengers ko kuchh issues ka samna karna padta hai jaise ki promised facilities ka na hona, train ka late hona, kharab catering, ghandagi,...
more...
ya saman churi hona. Aise mein, passengers ko Indian Railway authority ko complaint karne ka adhikar hai aur Consumer Court mein bhi case kar sakte hain. Kuchh common situations jahan passengers complaint file kar sakte hain, woh hain: second-class compartments ka na hona, unsatisfactory catering service, ghandagi, delayed trains ke liye refund na milna, aur personal belongings ka chori hona. Complaint file karne ke baad, passengers ko ek reference number milta hai jisse woh apne complaint ke status ko track kar sakte hain.
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