Search Forum
Blog Entry# 1199693
Posted: Aug 28 2014 (09:35)
2 Responses
Last Response: Aug 28 2014 (09:49)
2 Responses
Last Response: Aug 28 2014 (09:49)
Aug 28 2014 (09:35) 12028/KSR Bengaluru - MGR Chennai Central Shatabdi Express
mcndraaj
mcndraaj 2 blog posts12028 Shatabdi - unannounced removal of EC coach after providing tickets for the same.
It is sad to note the apathy of Indian railways - our E2 coach yesterday was replaced by a regular chair car- almost 40 odd passengers of E2 were forced to travel in chair car. When we lodged a complaint of Indian railway customer care portal - the complaint was closed without any response from the railways nor action nor assurance of refund.
The apathy of the railway authorities and customer care management team is on concern to the...
more...
It is sad to note the apathy of Indian railways - our E2 coach yesterday was replaced by a regular chair car- almost 40 odd passengers of E2 were forced to travel in chair car. When we lodged a complaint of Indian railway customer care portal - the complaint was closed without any response from the railways nor action nor assurance of refund.
The apathy of the railway authorities and customer care management team is on concern to the...
more...
In such cases when a allotted seat is replaced by lower class seat the passenger should get certificate from TTE or SM and file refund case with concerned CCM.
PG portal is not required here because the coach was Extra and was removed due to any reason.
PG portal is not required here because the coach was Extra and was removed due to any reason.