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Blog Entry# 1833400
Posted: May 05 2016 (14:46)
7 Responses
Last Response: May 06 2016 (13:42)
7 Responses
Last Response: May 06 2016 (13:42)
May 05 2016 (14:46) 12076/Thiruvananthapuram Central - Kozhikode Jan Shatabdi Express | ERS/Ernakulam Junction (South) (6 PFs)
renjithbkrishnan~
renjithbkrishnan~ 1462 blog postsSample of a terrific response from Indian Railway's Customer Care:
The issue raised was:
12076/75 TVC CLT TVC JanSatabdi Express was granted temporary stoppage @ SRTL just before last Lok Sabha elections. I do accept that there are some genuine passengers in this train to/from SRTL. But mostly, this stoppage is being regularly misused by short distance passengers, mainly season ticket holders travelling to ERS from SRTL. They board this train from ALLP/SRTL and occupy empty seats in Jan Chair Cars. When the train is fully booked, they occupy space earmarked for Mini...
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The issue raised was:
12076/75 TVC CLT TVC JanSatabdi Express was granted temporary stoppage @ SRTL just before last Lok Sabha elections. I do accept that there are some genuine passengers in this train to/from SRTL. But mostly, this stoppage is being regularly misused by short distance passengers, mainly season ticket holders travelling to ERS from SRTL. They board this train from ALLP/SRTL and occupy empty seats in Jan Chair Cars. When the train is fully booked, they occupy space earmarked for Mini...
more...
2 Posts
This type of official should be removed/retire like yesterday when GOI made 33 official in tax department for inefficiency.
I very well know that none of the temporary stoppages will get removed. But is it not fair to demand ban on entry of unnauthorized passengers(especially those travelling between ALLP/SRTL to ERS and back on season tickets) in a special class train like JanSatabdi?
The fact is season ticket holders from ALLP & SRTL are regularly commuting by 12076 JanSatabdi Express & they are returning by 12075. If we board JS with a waitlisted paper ticket, we are treated as ticketless and penalised. But when season ticket holders do the same, there is no action and you get such irresponsible replies!!
Yes, 12075/76 has this issue. Especially after SRTL stops was included. Season Ticket travelers are using the train.