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Blog Entry# 28271
Posted: Apr 02 2010 (12:42)

4 Responses
Last Response: Apr 02 2010 (12:58)
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Apr 02 2010 (12:42)  
 
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Entry# 28271              
I made reservation through SBI debit card. I kept on getting a message that the reservation is being processed. Finally I got the message that my session has expired. THe ticket charges have already been debitted from my account but I haven't got any confirmation regarding the reservation through email or sms. Kindly help.
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Apr 02 2010 (12:46)
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Re# 28271-1              
call helpline of irctc and inform them your login and they will definitely help you and tell you whether it has been bookd or not. if you do not receive any email, contact helpline numbers of irctc. thanks
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Apr 02 2010 (12:54)
Jitesh Chhabra   4931 blog posts
Re# 28271-2              
This happens due to served load and it is very common thing.
Steps to be taken
1) Log in to your irctc account & check the booking history
a) your ticket may have been booked but due to load on server some time output does not comes properly, so if it is the case then take print out of your ticket.
b)
...
more...
your ticket may have been not booked, so if it is the case then no need to do any thing
the debited amount will be credited back to your account with in three to seven working days depending upon the time taken by your banker.

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Apr 02 2010 (12:58)
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Re# 28271-3              
adding to your information, a confirmation email from irctc will come for refund of charges. (in case of the ticket not being booked.) thanks
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Apr 02 2010 (12:58)
Kapadia    2837 blog posts
Re# 28271-4              
For unsuccessful / failed booking transaction, you will get credit to your SBI Bank account directly within a week's time at the most.
On the IRCTC site, just log in and thereafter on the left hand side tabs, You may check the Tab - Refund status and under that - Failed Transactions. you will find this entry there.
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