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Blog Entry# 46954
Posted: Jun 02 2010 (12:33)
9 Responses
Last Response: Jun 03 2010 (10:01)
9 Responses
Last Response: Jun 03 2010 (10:01)
CCM(Refund)/Northern Railway, Delhi
50% refund has been made to me by Northern railway, Delhi against e-ticket TDR ref. No: ekt200911800824113 after sleeping on refund file for 6 months. The Rajdhani train 2431 was running 11hrs. late. and so we had to cancell journey from Kota To NZM on 7th Dec'09. PNR Ref. No 4524166396.
For balance 50% refund IRCTC have sent letter to NR Railway on 14-May-2010 stating that 'Train Late More Than Three Hours.', so please reopen the case and grant the refund as per rule.
I...
more...
50% refund has been made to me by Northern railway, Delhi against e-ticket TDR ref. No: ekt200911800824113 after sleeping on refund file for 6 months. The Rajdhani train 2431 was running 11hrs. late. and so we had to cancell journey from Kota To NZM on 7th Dec'09. PNR Ref. No 4524166396.
For balance 50% refund IRCTC have sent letter to NR Railway on 14-May-2010 stating that 'Train Late More Than Three Hours.', so please reopen the case and grant the refund as per rule.
I...
more...
6 Public Posts - Wed Jun 02, 2010
Sir this is manual mistake(because this refund is processed manually) lots of verification, file transfer to one zone to another zone, but it happens, one of my friend also got the same problem.
No doubt the passenger is eligible for 100 % refund but if he again files the complaint no one know how much time it will take to get the answer.
I think the passenger should go to consumer court if have time & energy to do so.
No doubt the passenger is eligible for 100 % refund but if he again files the complaint no one know how much time it will take to get the answer.
I think the passenger should go to consumer court if have time & energy to do so.
1 Public Posts - Wed Jun 02, 2010
1 Public Posts - Thu Jun 03, 2010