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मैं अकेला ही चला था जानिब-ए-मंज़िल मगर लोग साथ आते गए और कारवाँ बनता गया - Purnesh Upadhyay

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Blog Entry# 46954
Posted: Jun 02 2010 (12:33)

9 Responses
Last Response: Jun 03 2010 (10:01)
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Jun 02 2010 (12:33)  
 
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Entry# 46954              
CCM(Refund)/Northern Railway, Delhi
50% refund has been made to me by Northern railway, Delhi against e-ticket TDR ref. No: ekt200911800824113 after sleeping on refund file for 6 months. The Rajdhani train 2431 was running 11hrs. late. and so we had to cancell journey from Kota To NZM on 7th Dec'09. PNR Ref. No 4524166396.
For balance 50% refund IRCTC have sent letter to NR Railway on 14-May-2010 stating that 'Train Late More Than Three Hours.', so please reopen the case and grant the refund as per rule.
I
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more...
am interested to know as to where I myself or IRCTC has gone wrong in filing the TDR. Instead of finding minor mistakes and delays in filing TDR refund by me or IRCTC, they must return the full fare.
It appears that railways do not have any concern to the miseries and mental agony faced by passengers because of cancellation or late running of trains. I had to send my daughter to Delhi by car to catch her flight to USA on 7th Nov, 09 incurring heavy expenses and loss of time.

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7 Public Posts - Wed Jun 02, 2010

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Jun 02 2010 (21:28)
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Re# 46954-8              
sir,
1. Instead of 6.15AM, please read it as 6.50.15 AM. This is the time when my following message was transmitted to IRCTC and not the time of filing TDR by IRCTC.
"Sat, 7 November, 2009 6:50:15 AM
cancellation of eticket due to late running of train by more than 3 hours
From:_bimal
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more...
agarwal <bkagarwal47@yahoo.co.in>
Add to Contacts
To:_etickets@irctc.co.in _
Cc:_bkagarwal47@yahoo.co.in_
Please refer to the eticket as detailed below. Since the train is running late by more than 3 hours, it is requested that the entire ticket of both passengers be cancelled and refund may be credited to our bank account.
BK Agarwal
Mobile: 09251737890"
2. TDR was filed by IRCTC and not me on 8.11.09 detailed as under.
Reason For TDR _:_Train Late More Than Three Hours.
TDR Status _:_Forwarded To Railway
Reference No _:_ekt200911800824113
TDR Zone _:_NR
TDR Filing Date _:_08-Nov-2009
3. I had recorded the train running status on 7.11.09 from Railways train running information site as under.
"Selected Train Selected Station Date (DD/MM/YYYY)
2431 KOTA 07/11/2009
Train Name RAJDHANI EXP
Station Name KOTA JN
Scheduled Arrival Time 06:50, 07 Nov 2009
Delay In Arrival (Hr:Min) 11:00
Actual/Expected Arrival 17:50, 07 Nov 2009
Scheduled Departure Time 07:00, 07 Nov 2009
Delay In Departure (Hr:Min) 10:55
Actual/Expected Departure 17:55, 07 Nov 2009
Last Updated At 15:35, 07 Nov 2009 "
I do not what more efforts can be made by a passenger to prove his case.
BK Agarwal

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1 Public Posts - Thu Jun 03, 2010
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