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Blog Entry# 1172765
Posted: Jul 28 2014 (16:21)
11 Responses
Last Response: Jul 29 2014 (11:33)
11 Responses
Last Response: Jul 29 2014 (11:33)
due to some reasons I postponed my journey, so I filed TDR soon after chart preparation.
Now I got the reply "Reason for Repudiate TDR: As per chart, passenger has travelled "
what should I do?
Now I got the reply "Reason for Repudiate TDR: As per chart, passenger has travelled "
what should I do?
6 Posts
There have been such cases in the past where in refund was denied by IRCTC inspite of pax was eligible..Need to handle such cases strongly,TTE shall not reply but the charts have to be verified by refund authorities we need to ask them to furnish details..
TTE have to prepare modified chart also furnishing the PNR No of the ticket, so merely by ticking on original chart by mistake is least happen.
He might given the berth to someone else, keeping you as traveled passenger.
He might given the berth to someone else, keeping you as traveled passenger.
same thing happened with me... they denied the refund saying "as per chart passenger travelled". when i argued with dem thru mail saying that TTE must have made a mistake, they asked for the proof from me which shows that i was not in that train at that particular time.