Champaran HumSafar Express : इन अजनबी सी राहों में, जो तू मेरा हमसफ़र हो जाये, बीत जाए पल भर में ये वक़्त, और हसीन सफ़र हो जाये. - Piyush Singh

Question / Information needed
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I am planning to travel with several members of my joint family. 12 in total including kids and the elderly.
Train is to Jammu / Katra . Travel date is October end. Will book for 2AC
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I would like to go for GROUP/BULK booking as it becomes a challenge to take care of both kids and the elderly if seats are not nearby.
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**What is the process?
**I have come across comments that it is a big hassle in getting that approved. Is that true?
**Can I seek help of booking agents / sites like makemytrip to do group booking?
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Appreciate any help on this.