रेलफैनों को आता है ज़िन्दगी का मज़ा लेना

Dear all
Greetings
I had recently booked AC dormitory at Tirupathi station on 9th Nov, 2014, however noticed the following:-
AC are not working
Geyser in toilet ( 2) not working.
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bedsheet was changed on request.
Inspite of complaint raised nothing was done on AC or Geyser
Blanket , I understand there is hidden rule that , it is changed only once in 15 days, hence did not have to use it.
The supervisor at the reception was kind enough to switch on geyser in another room and I had to fetch hot water from that room, I understood he is also helpless.
It is quite surprising and shocking that in place like tirupathi, where there is so much of floating population and popular destination, the rooms are so badly maintained, that too AC rooms, dormitory, the lesser rooms must be much more bad. Sofa's in retiring room were also in bad shape and needs immediate replacement.
Time for wake up call for railways. While, I appreciate that now you can book online for retiring rooms, which is welcome move, the quality and services rendered for the payment made is not in tune with charges made to the end customer. Quite disappointing .
Check out, if you opting retiring room in tirupathi station.