Finally got my money back through #pgportal
Registration Number : MORLY/E/2014/14002
Date of Receipt : 11 Dec 2014
Received by : Ministry of Railways, ( Railway Board)
Forwarded to : Indian Railway Catering and Tourisium Corporation
Contact...
more... Address : Indian Railway Catering and Tourisum Corporation, Parliament Street,
New Delhi.110001
Grievance Description : Dear Sir, This is with reference to case No. 100000018946064 register for TDR against PNR 8128616831. I have register TDR request twice but it got rejected stating "passenger not traveled" However, I would like to bring your attention that I didn’t travelled with the PNR 8128616831. In fact, the same day I traveled with other PNR 8628440554 on same route. Please find attached ticket for your acknowledgement. I request you to kindly refund my ticket charges as per Indian railway rule. Thanks,
Current Status : CASE CLOSED
Your Feedback : Excellent
Date of Action : 21 Jan 2015
Details : Thanks for writing us. Refund amount Rs. 100/- (refund amount due in this case) against PNR- 8128616831 with bank settlement ID- 1101556573 has been credited customer concerned bank account on 16-Jan-2015. Customer may be check his concerned bank account.