Bhrigu Express: बलिया की आन बान और शान , भृगु एक्सप्रेस है तुम्हारा नाम। हर रविवार तुमसे मिलना है मेरा काम। - Shanzil Kabir

Grievance filed on pgportal & reply received as below
Grievance :-
Sub :- Improvement in basic facilities at Kopar Railway station (CR) Sir/Madam, With reference to above mentioned subject, I want to state that, Kopar station located in Central Railway (Near Dombivli) has two parts, one is Upper Kopar another is Kopar station on suburban line. This station becomes popular during last two years. Thousands of passengers use this station daily. However, Station is still not developed as it should have been. Station don’t have canteen, proper toilets, Absence of Ambulance (Many accident...
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occur near this station). Further, Indicators doesn’t work in early morning or late night. Further one of the biggest problems on Kopar- Panvel- Vasai route is low frequency of services. Whenever, train arrives on Upper Kopar from Vasai or Panvel line, Thousands of Passengers get down from One train. There Is urgent need of increase in frequency of services. Hence, I request you to look into matter do needful on urgent basis to improve situation. Thanks Regards.
Reply :-
1) Provision of canteen at Kopar is being dealt under catering Policy 2010 and will be finalised in due course. 2)One Toilet Block is available on Sub-urban PFs(Mumbai end) with 3 urinals for gents,1 urinal for ladies and 1 WC. The toilet block is being maintained by M/s Himalaya Seva sanstha. Similarly, one toilet block with 04 urinals is available on PF No.4 (DW-BSR line). 3) Ambulance service is available on call basis. 4) The announcement system at Kopar has been outsourced to m/s Atlantis Enterprises. The Indicators are operated round the clock. As and when any complaint is received regarding non operation of Indicator or no announcement, the contractor is penalised for lapses on his part. 5) Kopar-Panvel-Vasai Road route is predominantly a freight corridor. Many Mail/Express trains pass via Kopar to Western and Konkan Railway also. At present, 07 services in Up direction and 07 services in Down direction (MEMU/DMU service) stop at Kopar station. Increasing the services is not possible.
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