Did you know that the Ganga & Kaveri rivers are connected? ... by Mysore Varanasi Express - Vishwanath Joshi

"Dear Customer,
Congratulations! Thank you for using IRCTC's online rail reservation facility. Your e-ticket has been booked and the details are indicated below.
Please take a printout of the Electronic Reservation Slip (ERS)/a screenshot of ERS i.e. Virtual Reservation Message(VRM) OF YOUR TICKET FROM YOUR Booked Tickets History page .You have to carry this printout/VRM along with any one from the listed identity cards (Voter Identity Card / Passport / PAN Card / Driving License / Photo ID card issued by Central / State Govt / Student Identity Card with photograph issued by...
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recognized School or College for their students / Nationalised Bank Passbook with photograph / Credit Cards issued by Banks with laminated photograph) during train journey in original. Both these will be examined by ticket checking staff on stations/trains for verification purpose."
is it ok to show the screenshot of ERS instead of the printout as mentioned in the above excerpt from irctc email but the irctc call center reps are insisting on taking a printout and they dont know about the screenshot version when asking for clarity on this they connect me to senior ex. but no one picks up the call
I have bymistake entered the wrong mobile number so cant use that option.
can someone help me on this issue??