Vivek Express: ऊंचे नीचे रास्ते और मंज़िल तेरी दूर.

IRCTC introduces new policy of Booking Retiring Rooms : A welcome move and happy moment for regular users of retiring rooms :)
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Retiring Rooms Terms & Conditions
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1. Terms & Conditions for Hourly Booking of Retiring Room ?
2. Terms & Conditions for Sloting Booking of Retiring Room ?
1. Terms & Conditions for Hourly Booking of Retiring Room.
General Rule:
1. Reservation Period
Minimum allowed reservation period is 3 hrs and maximum reservation period is 48 hrs for the available rooms and dormitories.
2. Non- Principal Block
The 12 hrs period from 09 hrs to 21 hrs called as Non-Principal Block. The Non-Principal block can be booked hourly i.e. minimum 3 hrs and beyond.
3. Principal Block
The 12 hrs period from 21 hrs to 09 hrs called as Principal Block. The principal block cannot be booked partially i.e hourly bookings would be not allowed in Principal Block in general.
Example:
(i). If the requested reservation Check -in is prior to the 21 hrs and check- out is after 21 hrs and before the 9 hrs then reservation would be allowed from prior to the 21 hrs to the 09 hrs.
(ii). If the requested reservation Check -in is after the 21 hrs and before the 9 hrs while check- out is 09 hrs or after the 9 hrs then reservation would be allowed from 21 hrs to 09 hrs or after the 9 hrs.
(iii). If the requested reservation Check -in is after the 21 hrs and before the 9 hrs while check- out before 09 hrs then reservation would be allowed from 21 hrs to 09 hrs.
(iv). if the requested reservation check - in prior to the 21 hrs and check - out is after the 09 hrs then reservation would be allowed for the requested period.
Note: -The hourly booking would be allowed in the Principal Block for any rooms/dormitories only if the booking of the principal block get checked -out earlier to the schedule check out (on or after 09 hrs) i.e. prior to the 09 hrs.
4. Tariff calculation.
The tariff would be calculated through master tariff tabled given below:-
Tariff Tables
S.No No. of Hours Proposed Charges (base 100 for 24 hrs)
1 Upto 3 25
2 4-6 40
3 7-9 50
4 10-12 60
5 13-15 70
6 16-18 80
7 19-21 90
8 22-24 100
9 Beyond 24 hrs As per above
10 48 200
5. Levying of service tax: -
(i). The tariff of any particular room/ dormitory for the 24 hrs reservation period is called base tariff that is used to calculate hourly charges for the requested reservation period as per master tariff table.
(ii). If the base tariff is greater than or equal to the rupees one thousand then service tax would be levied irrespective of the reservation period.
(iii). If the base tariff is less than rupees one thousand and reservation period is less than or equal to the 24 hrs then no service tax would be levied.
(iv). If the base tariff is less than rupees one thousand and reservation period is greater than 24 hrs then service tax would be levied to the additional period beyond 24 hrs i.e. extended period if average reservation charge per hour for the additional reservation period would be equal or greater than rupees 42.
6. Total booking charges would be round off in multiple of rupees.
7. Other rule would be remaining same.
TOP
2. Terms & Conditions for Sloting Booking of Retiring Room.
Retiring Room booking is only allowed for valid and confirmed/RAC PNR Nos.
A room/bed can be booked for minimum 12 hrs and maximum 48 hrs.
Only one booking can be made on the source and destination for a PNR number.
Advance booking can be done as per Advance Reservation periods of PRS tickets.
Retiring Room booking is subject to availability on desired location.
Booking locations are limited and available on major stations.
You must be minimum 12 yrs to check in to Retiring Room.
Failure to check in to the Railways Retiring Room will attract the full cost of stay.
In case of increase in tariff, the customer is liable to pay the difference.
Guests are solely responsible for their own valuables & belonging.
Person making booking is fully responsible & liable to pay any damage incurred to the Retiring Room whatsoever during the time of use of Retiring Room's property.
Accommodation will be provided in following manner:
a. For one passengers one Single Bed Room or One Double Bed Room or One Bed in Dormitory can be can allocated.
b. For two passengers One Double Bed Room or Two Bed in Dormitory can be allocated.
c. For three passengers (one Double Bed Room + One Single Bed Room) or Three Bed in Dormitory can be allocated.
d. For four passengers Two Double Bed Room or Four bed in Dormitory can be allocated.
e. For five passengers Two Double Bed Room or Five bed in Dormitory can be allocated.
f. For Six passengers Two Double Bed Room or Six bed in Dormitory can be allocated.
Cancellation /Amendment Policy
a. Deduction of 10% on cancellation in advance of 48 hrs of the day of occupation.
b. Deduction of 50% on cancellation within a period of less than 48 hrs to the day of occupation.
c. Deduction of 100% on cancellation on the day of occupation.
d. If more than one room/dormitory is booked and cancellation is being done for few room/dormitory then cancellation rule a, b and c will be applicable for room/dormitory as per case.
e. Passenger wise cancellation is not allowed, only Room/Bed wise cancellation is allowed.
Auto Cancellation
In case of full cancellation of PRS ticket against which retiring room is already booked then Retiring room bookings would get cancelled automatically within 96 hours of Check-in time as per cancellation rules.
Service Tax @ 14.5% will be levied as per below conditions:
a. If the tariff of the room/bed is equal or greater than rupees, five hundred for 12 hrs slot then service tax will be applicable.
b. If the tariff of the room/bed is equal or greater than rupees one thousand for 24 hrs slot then service tax will be applicable.
Extra Charge @ 25% will be levied as per below conditions:
If a room is being booked in single transaction for more than 24 hrs then second and so on assumes as extension of booking of first slot and 25% extra tariff of the second slot and so on will be charged.
IRCTC Service Charge of Rs.20/- upto 24hrs for a Retiring Room and Rs.10/- upto 24hrs for a Dormitory Bed and of Rs.40/- from 24hrs to 48hrs for a Retiring Room and Rs.20/- from 24hrs to 48 hrs for a Dormitory Bed.Service charges levied is not refundable.
Proof of Identity details entered during booking should be matched with the Identity shown at the time of check in , in case It will not match customer would not be allowed to avail the service.
Late check-in is allowed upto 1 hour after arrival of the train.
The facility available in retiring room may vary from station to station.
The complaint regarding air conditioning, room, or other facility need to be verified by station manager for the process of refund.
In case of cancellation of train, refund for Retiring Room booking will be processed as per point no.-13 and 14.
Customer must carry voucher of retiring room booking while check-in.
Disclaimer:
"For any complaint related to Railways Retiring Room Services, please contact with concerned Railway zone. IRCTC is only facilitating online booking/cancellation of Railways Retiring Room".