संपूर्ण क्रान्ति है तो जहां है

1. IRCTC Contact Numbers
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i) Customer Care No. 011-39340000
Fax no. 011-23345900
ii) Chennai Customer Care No. 044-25300000
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2. For Railway tickets booked through IRCTC General Information
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i) I-tickets/e-tickets: care@irctc.co.in
ii) For Cancellation E-tickets: etickets@irctc.co.in
iii) For Shubhyatra users: shubhyatra@irctc.co.in
iv) For Mumbai Suburban Season tickets: seasontickets@irctc.co.in

3. Registered Office / Corporate Office :
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Indian Railway Catering and Tourism Corporation Ltd.,
9th Floor, Bank of Baroda Building,
16, Parliament Street, New Delhi 110001.
Tel: 011-23311263/23311264
Fax: 011-23311259
4. All India toll free contact number for complaints relating to catering services
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Toll Free Number : 1800-111-139

You want the numbers that are exclusively for 'agents help' and I am sorry, that IRCTC or IR have not so far displayed that numbers.
You may contact through channels of offical contact number/email. And follow their directives.
Hope you get your problem solved this way only.
Else ask some of the agents who have given their links on right side of the...
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page at botom of the margin.

I have the contact details of higher authority i.e. Group General Manager which is as under:-
The Group General Manager/IT
Indian Railway Catering and Tourism Corporation Ltd.
1st Floor, Internet Ticketing Center, IRCA Building,
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Entry Road, New Delhi- 110055
Ph- 011-23745962
agents@irctc.co.in