Indian Railways: Divided By Zones, United By Railfans - Karthik

The twitter redressal system was very innovative step when introduced a couple of years back. But it is time for Indian Railway to stop milking that cow and find permanent solutions instead. Apathy of GRP as stated, along the lines that "take the corpse home and perform the funeral" is an exact example of what Mr Prabhu has been unable to change in his system and thus how he has failed to bring change in the mindset of his officials. Other questions raised by the newspaper are quite valid. No postmortem of dead body, no ticket found with the passenger, referring of a severely bleeding patient to another hospital despite of available treatment, etc. While comparison with provision of milk might seem funny, but it does not hide negligence of Railways.
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is wrong to say that the leader at the apex level should not be blamed if officials in the grass root level show poor ethics. No change will be possible, irrespective of how much innovative and honest the leader is, if his officials keep working with "chalta hai" attitude.