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Blog Entry# 59824
Posted: Jul 23 2010 (00:13)

15 Responses
Last Response: Jul 23 2010 (13:05)
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Jul 23 2010 (00:13)  
 
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Entry# 59824              
i was unable to access my irctc account.
my userID and password were correct.
i called 24*7 irctc customer care.
they told my userID is deactivated.i asked why and they said they dont know why.
i
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used my irctc account last month also.
what could be the reason for deactivation of my irctc userID?

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Jul 23 2010 (08:42)
Misenkiser   536 blog posts
Re# 59824-1              
Did you /someone known to you create any other user id with the same email id or same phone number?
If yes, Then chances of de-activating the original id is high.
Or someone else may have tried using your id and entered incorrect password many times which might have blocked your id.
Another possibility is that there might be a technical problem with your
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id on the irctc server which is making you unable to access your id .
If IRCTC has de-activated your id on its own then it owes you the real reason for doing so.Send a mail to care@irctc.co.in explaining them the situation.

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14 Public Posts - Fri Jul 23, 2010
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