आम लोग: "रेल फैनिंग आती नहीं". RailFans: "रेल फैनिंग जाती नहीं" - Md Asif

Hi I recived the following mail from IRCTC how can i get my ID working back
will there be any serious thing , actually once i filled TDR thinking that 3 hrs late is refundable , even if we have travelled, but that was a year back
i have booked lot of tickets for next 90 days , help me pls urgent i am travelling next week ... !!!! pls
Dear...
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Customer,
Sub: False TDR Claim
It is noted that the following user-id prarayala PNR No:-6427118830 has been filed by
you for TDR through online mechanism. It is informed by the railways to IRCTC that in all these cases
person have travelled and still claims for refund are filed. Please inform the reasons for this fraudulent
activity on your part. You user id has been temporarily deactivated now.
If any further clarification please mail to care@irctc.co.in.
Regds
IRCTC