ಮೈಸೂರು - ವಾರಣಾಸಿ ಎಕ್ಸ್‌ಪ್ರೆಸ್: ಕಾವೇರಿ ಮತ್ತು ಗಂಗಾ ನದಿಗಳ ಸಂಪರ್ಕ ಸೇತುವೆ - Vishwanath Joshi

9717630982-the lifeline of helpless passengers?
message sent at 11.10am
The lenient staff forgot to switch on the fans of coach s4 of 22611 mas njp express.Passengers suffering in humid heat. Pls help.
PNR No.-4452094243
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reply at 11.20am-
Indian Railways-CD: Thank you for sending your complaint/suggestion to Indian Railways. We will revert to you after due investigation.

action - staff come and switch on fans in running train at 11.44am

at 11.50am- call from indian railways to verify if the problem is rectified. are the fans working?

message verification sent by me at 11.54am-
The complaint has been duly attended and now rectified. The fans & electricity are restored in coach s4 of train No.22611. Thanks
PNR No.-4452094243

message at 11.58am-
reply at 11.24am- Indian Railways-CD: Complaint No. : Thanks for appreciation against complaint no. S/SR/MAS/000022335

pls save the number. it really works. never feel being helpless in indianrailways. the staff are designated for their duties. if there is a glitch, do complain and it works as in my case...