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News Entry# 309969
Jul 29 2017 (16:51) Railways gets over 7,000 food complaints: Govt (www.thehindubusinessline.com)
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News Entry# 309969   
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NEW DELHI, JULY 28:   The Indian Railways received over 7,000 complaints related to quality of food served on trains since 2014, the government informed Parliament on...

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Jul 29 2017 (17:16)
A2Z~
A2Z~   17505 blog posts
Re# 2365804-1              
Hardly 1% of the actual sufferers go for registering a complaint, the actual no. of paxs dissatisfied with food is many times higher.
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Jul 29 2017 (17:19)
Sanz~
Sanz~   8513 blog posts
Re# 2365804-2              
While restaurant, food chains make huge business, railways continue to have catering issues. Probably there is no perceived service in feeding traveller
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Jul 29 2017 (18:02)
A2Z~
A2Z~   17505 blog posts
Re# 2365804-3              
* Supplying fresh food in trains is difficult as kitchen is located away from passengers,
trains running late cause food to be served later many a times
* hygienic conditions on many stations is not good and is much poor than the restaurants.
* Restaurants, food chains are specialists/experts of the business, where as for IR it is a side activity (core job
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being train operation/maintenance), the performance of specialists shall always be better.

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