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Blog Entry# 1259313
Posted: Oct 28 2014 (07:04)
7 Responses
Last Response: Oct 28 2014 (13:58)
7 Responses
Last Response: Oct 28 2014 (13:58)
Cancellation is not allowed in premium trains as they are mainly meant for emergency travel and make up for increased traffic at special occasions. However, what about situations that prevent travel beyond the control of the commuter?
Recently, I had to face a situation of the death of a immediate family member preventing travel by premium train - however, I could not cancel ticket as it was not allowed and neither could I travel. I had booked 4 seats which meant that those seats would be blocked without any benefit to any passenger and also I would not get any refund.
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Recently, I had to face a situation of the death of a immediate family member preventing travel by premium train - however, I could not cancel ticket as it was not allowed and neither could I travel. I had booked 4 seats which meant that those seats would be blocked without any benefit to any passenger and also I would not get any refund.
I...
more...
3 Posts
They do allow RAC and I am talking of cancellation before train departure and chart preparation and not after as possible in online booking. Looking at the demand of premium trains, IR may earn more as the fare of ticket may have considerable gone up when you are cancelling.
It may be due to years of losses by the railways. Now IR wants to make up for all the loses that they incurred during the previous government's tenure where they were refrained from increasing the fares due to politics interfering in IR matters.
However, I believe that the policy adopted by IR for Premium Trains is not good and Railway shall refund atleast 50% of the Fare in such case or a Flat Amount higher than normal charges. The pricing model was adopted in-line with Airlines and Airlines too allow cancellation with a huge cancellation fee (However we still get some money back).
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This would help other passengers to get reserved accommodation in case of Cancellations.
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This would help other passengers to get reserved accommodation in case of Cancellations.
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more...