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Indian Railways: Divided By Zones, United By Railfans - Karthik

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Blog Entry# 1325281
Posted: Dec 31 2014 (07:37)

3 Responses
Last Response: Jan 02 2015 (08:15)
Travel Question
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Dec 31 2014 (07:37)  
 
puns2021
puns2021   1513 blog posts
Entry# 1325281              
i had filed a TDR since my train was delayed by more than 7 hrs. actual amount i paid for the ticket was 300rs. but i got refund only 150 rs? why is that the concerned railway zone who process refund cannot give full refund?
as per clause train delayed by more than 3 hrs full refund for passenger if not travelled?
why is their a difference? whom to contact on this ?
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Dec 31 2014 (07:50)
sachinindorewal^~
sachinindorewal^~   5370 blog posts
Re# 1325281-1              
u can contact IRCTC custmor care , if they refuse then file complain at PGPORTAL or consumer forum.
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Dec 31 2014 (07:51)
Magadh~
Magadh~   9816 blog posts
Re# 1325281-2              
This is a very common practice by IR.
Better you first write a mail to tdr@irctc.co.in and if they do not respond anything, you may lodge a grievance on PG portal for full refund.
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Jan 02 2015 (08:15)
puns2021
puns2021   1513 blog posts
Re# 1325281-3              
how many days it might take for them to reply if i write an mail today ?
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